{"id":8996,"date":"2013-11-29T14:15:39","date_gmt":"2013-11-29T13:15:39","guid":{"rendered":"https:\/\/support.wim.tv\/wimtvpro-wordpress-faq\/"},"modified":"2013-11-29T14:15:39","modified_gmt":"2013-11-29T14:15:39","slug":"wimtvpro-wordpress-faq","status":"publish","type":"post","link":"https:\/\/support.wim.tv\/en\/wimtvpro-wordpress-faq\/","title":{"rendered":"WimTVPro WordPress Faq"},"content":{"rendered":"<p><b><span class=\"Apple-style-span\" style=\"color: #444444; font-weight: normal;\"><b>Why can I not upload a video?\u00a0<\/b><\/span><\/b><\/p>\n<p>Check the file size upload limits in of server and PHP.<\/p>\n<p><b>W<b>hat can I do if, a<\/b>fter installing WimTvPro, this <i>Fatal error: Call to undefined function curl_init() <\/i><b>error is displayed <\/b>?<br \/>\n<\/b><\/p>\n<p>Check that Curl is installed in file php.ini. If it is not installed, proceed to installation or call your ISP to enable Curl.<\/p>\n<p><b><b>W<b>hat can I do if<\/b><\/b> the following <i>Warning: is_dir(): open_basedir restriction in effect. File(..) is not within the allowed path(s)<\/i> <b>error is displayed? <\/b><br \/>\n<\/b><\/p>\n<p>Contact your system manager or lSP. If Plesk is used procede as indicated at <a href=\"http:\/\/www.bigsoft.co.uk\/blog\/index.php\/2007\/12\/30\/fixing-php-s-require-open_basedir-restri\">http:\/\/www.bigsoft.co.uk\/blog\/index.php\/2007\/12\/30\/fixing-php-s-require-open_basedir-restri<\/a><\/p>\n<p><b><b>What should I do if <\/b>the player skins, even if correctly uploaded, are not visualised on player?<br \/>\n<\/b><\/p>\n<p>Check that the public directory has write permissions. Then check if\u00a0 file <a href=\"http:\/\/plugins.longtailvideo.com\/crossdomain.xml\">crossdomain.xml<\/a> exists in the root directory of the site. If is not add it. <a href=\"http:\/\/www.adobe.com\/devnet\/adobe-media-server\/articles\/cross-domain-xml-for-streaming.html\">http:\/\/www.adobe.com\/devnet\/adobe-media-server\/articles\/cross-domain-xml-for-streaming.htm<\/a>l<\/p>\n<p><b>(ARUBA Hosting) <\/b><\/p>\n<p><b>W<b>hat should I do if <\/b>I cannot synchronise videos in My Media and My Streaming: synchronisation icon freezes and I cannot see the videos?<br \/>\n<\/b><\/p>\n<p>If WordPress has been updated and directory permissions have been changed, follow the steps below:<\/p>\n<ul>\n<li>Enter Aruba control panel <a href=\"http:\/\/admin.aruba.it\/login.aspx\">http:\/\/admin.aruba.it\/login.aspx<\/a> with your credentials:<\/li>\n<li>Click &#8220;Panel for Linux Hostingmanagement&#8221;<\/li>\n<li>Then in &#8220;Tools and settings&#8221; page clic &#8220;Permission repair&#8221; and click &#8220;Ok&#8221;.<\/li>\n<\/ul>\n<p><b><b>What should I do<\/b> if\u00a0<i>Warning: mkdir() [function.mkdir]: No such file or directory<\/i> is displayed followed by <i>Warning: Invalid argument supplied for foreach()<\/i>?<br \/>\n<\/b><\/p>\n<p>Check permissions of WordPress file upload directories (typically wp-content\/uploads).<\/p>\n<p>Write permissions must be consistent (on Linux\/UNIX 775 or 777).<\/p>\n<p>The <b>skinWim<\/b> and <b>cookieWim<\/b> must exist (if not they should be created).<\/p>\n<p><b>(ALTERVISTA Hosting) <\/b><\/p>\n<p><b>W <b>hat should I do if, e<\/b>ven if I enter correct username and password in configuration, the plugin keeps on telling me that it cannot establish a connection with WimTV?<br \/>\n<\/b><\/p>\n<p>Check that Server to Server support is enabled <a href=\"http:\/\/it.altervista.org\/wiki\/index.php\/Supporto_Server_to_Server\">http:\/\/it.altervista.org\/wiki\/index.php\/Supporto_Server_to_Server<\/a><\/p>\n<p><b>Miscellanea<\/b><\/p>\n<p>Never confuse WimVod (video on demand) &#8211; B2C distribution &#8211; with WimTv Marketplace &#8211; B2B trading. If you have doubts check your <a href=\"http:\/\/www.wim.tv\">www.wim.tv <\/a>account (same username and password).<\/p>\n<p>In WimBox I see videos that I never uploaded using the plugin! Possibly these are videos that you have acquired on WimTrade and are displayed on the plugin. Go to <a title=\"WimTrade\" href=\"https:\/\/support.wim.tv\/?p=55\">WimTrade <\/a>to know more.<\/p>\n<p>After you have executed delete, update or upload to <a href=\"http:\/\/www.wim.tv\">www.wim.tv<\/a> operations,\u00a0 you must SYNCHRONISE WimTVPro.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Why can I not upload a video?\u00a0 Check the file size upload limits in of server and PHP. What can I do if, after installing WimTvPro, this Fatal error: Call to undefined function curl_init() error is displayed ? Check that Curl is installed in file php.ini. If it is not installed, proceed to installation or [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-8996","post","type-post","status-publish","format-standard","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/support.wim.tv\/en\/wp-json\/wp\/v2\/posts\/8996","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.wim.tv\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.wim.tv\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.wim.tv\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.wim.tv\/en\/wp-json\/wp\/v2\/comments?post=8996"}],"version-history":[{"count":0,"href":"https:\/\/support.wim.tv\/en\/wp-json\/wp\/v2\/posts\/8996\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.wim.tv\/en\/wp-json\/wp\/v2\/media?parent=8996"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.wim.tv\/en\/wp-json\/wp\/v2\/categories?post=8996"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.wim.tv\/en\/wp-json\/wp\/v2\/tags?post=8996"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}