Why can I not upload a video? 

Check the file size upload limits in of server and PHP.

What can I do if, after installing WimTvPro, this Fatal error: Call to undefined function curl_init() error is displayed ?

Check that Curl is installed in file php.ini. If it is not installed, proceed to installation or call your ISP to enable Curl.

What can I do if the following Warning: is_dir(): open_basedir restriction in effect. File(..) is not within the allowed path(s) error is displayed?

Contact your system manager or lSP. If Plesk is used procede as indicated at http://www.bigsoft.co.uk/blog/index.php/2007/12/30/fixing-php-s-require-open_basedir-restri

What should I do if the player skins, even if correctly uploaded, are not visualised on player?

Check that the public directory has write permissions. Then check if  file crossdomain.xml exists in the root directory of the site. If is not add it. http://www.adobe.com/devnet/adobe-media-server/articles/cross-domain-xml-for-streaming.html

(ARUBA Hosting)

What should I do if I cannot synchronise videos in My Media and My Streaming: synchronisation icon freezes and I cannot see the videos?

If WordPress has been updated and directory permissions have been changed, follow the steps below:

  • Enter Aruba control panel http://admin.aruba.it/login.aspx with your credentials:
  • Click “Panel for Linux Hostingmanagement”
  • Then in “Tools and settings” page clic “Permission repair” and click “Ok”.

What should I do if Warning: mkdir() [function.mkdir]: No such file or directory is displayed followed by Warning: Invalid argument supplied for foreach()?

Check permissions of WordPress file upload directories (typically wp-content/uploads).

Write permissions must be consistent (on Linux/UNIX 775 or 777).

The skinWim and cookieWim must exist (if not they should be created).


W hat should I do if, even if I enter correct username and password in configuration, the plugin keeps on telling me that it cannot establish a connection with WimTV?

Check that Server to Server support is enabled http://it.altervista.org/wiki/index.php/Supporto_Server_to_Server


Never confuse WimVod (video on demand) – B2C distribution – with WimTv Marketplace – B2B trading. If you have doubts check your www.wim.tv account (same username and password).

In WimBox I see videos that I never uploaded using the plugin! Possibly these are videos that you have acquired on WimTrade and are displayed on the plugin. Go to WimTrade to know more.

After you have executed delete, update or upload to www.wim.tv operations,  you must SYNCHRONISE WimTVPro.

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